iOS Application

Privacy Policy

Silaty Portal for iOS (Apple App Store)

Last Updated: August 24, 2026

1. Introduction

Welcome to Silaty Portal, a school communication application designed for authorized school staff and administrators. The application helps schools communicate with parents and share school-related information, including homework, resources, announcements, feedback, and other educational content.

This Privacy Policy applies specifically to the iOS version of Silaty Portal distributed through the Apple App Store, including use on iPhone and iPad. It explains what information may be collected, how it is used, how it is protected, and how it is shared when you use the iOS application. A separate privacy policy is published for the Android version of the application.

2. Who Can Use the Application

Silaty Portal is intended for authorized users associated with participating schools, including school staff, teachers, administrators, and other authorized personnel. The application may communicate with the corresponding parent application and school system to deliver school information and communication.

Accounts are created and managed by the participating school. The application is not intended for public self-registration.

3. Information We Collect

Account and Authentication Information

  • Username or login ID
  • Password and authentication information
  • Email address, where provided by the school
  • One-Time Password (OTP), where applicable
  • School, branch, staff, or account identifiers assigned by the school

Staff Profile Information

  • Name and staff identification details
  • Profile information provided by the school
  • Profile photo, where enabled or provided
  • Contact information, where provided by the school

School Content

The application may process school-related content created or uploaded by authorized staff or administrators, such as:

  • Homework and homework-related information
  • Educational resources
  • Announcements and feeds
  • Feedback and school communications
  • Images, documents, and other permitted attachments

Chat and Communication Information

  • Messages exchanged between authorized school users and parents
  • Chat attachments, including permitted images and documents
  • Message timestamps and delivery/read status
  • Conversation history required to provide the chat service

Device and Technical Information

  • Device model and iOS/iPadOS version
  • Application version and build information
  • Apple Push Notification service (APNs) device token
  • Network connectivity state required to synchronize content
  • Basic application usage and diagnostic or crash information, where required for service operation

We do not collect the Identifier for Advertisers (IDFA), device location, contacts, calendars, HealthKit or HomeKit data, microphone audio, or Apple Account details. The application contains no advertising and no third-party advertising or analytics tracking SDKs.

4. How We Use Information

Information processed through Silaty Portal is used to provide and maintain the school's communication services. This includes:

  • Authenticating authorized users and maintaining account security
  • Allowing staff and administrators to create and share homework
  • Allowing staff and administrators to publish resources and educational content
  • Publishing announcements, feeds, and feedback to the appropriate parents
  • Delivering school-related content to the intended recipients
  • Sending push notifications when new content or messages are available
  • Providing chat and attachment functionality between authorized users and parents
  • Allowing users to reset or change their account passwords
  • Maintaining service security, reliability, and performance
  • Meeting legitimate school administrative and operational requirements

Information is not used for advertising, profiling, or cross-application tracking purposes.

5. iOS Permissions and System Prompts

The iOS application requests access to device capabilities only when a related feature is used, and always through the standard iOS permission prompt. Each request has a purpose string declared in the application's Info.plist.

iOS Capability Info.plist Key Why It Is Used
Notifications UNUserNotificationCenter authorization Display alerts about homework, resources, announcements, feedback, and chat messages.
Photo Library NSPhotoLibraryUsageDescription Only when the user chooses an existing image to attach to school content, a chat message, or a profile photo.
Camera NSCameraUsageDescription Only if the user chooses to capture a new photo for an attachment or profile photo.
Saving to Photos (optional) NSPhotoLibraryAddUsageDescription Only if the user chooses to save a received image or document to the device.
Files and Documents Document picker (no permission prompt) Only when the user selects a permitted document to attach. Access is limited to the selected file.
Background App Refresh Background modes (remote notification) Where used, retrieve new school content or messages so notifications remain current.

Photo, camera, and file access is used only at the moment the user actively selects or captures a file. Where iOS offers Limited Photos Access, only the photos the user selects are made available to the application. The application does not scan, index, or upload the photo library in the background.

Permissions can be reviewed or changed at any time in Settings → Silaty Portal or under Settings → Privacy & Security. Declining a permission may disable the related feature but does not otherwise prevent use of the application.

6. App Tracking Transparency (No Tracking)

Silaty Portal does not track users as defined by Apple's App Tracking Transparency framework. The application does not access the IDFA, does not link user or device data with data from third parties for advertising or measurement, and does not share data with data brokers.

For this reason, the application does not present the "Allow app to track your activity" prompt.

7. Push Notifications

Silaty Portal uses push notifications to inform users when school-related content or communications are available. Notifications may be triggered when an administrator or authorized staff member publishes homework, resources, announcements, feedback, or sends a chat message.

Notifications on iOS are delivered through the Apple Push Notification service (APNs), which may be used together with Firebase Cloud Messaging as the sending service. To enable delivery, the application registers a device notification token. Notification behavior can be controlled at any time in Settings → Notifications → Silaty Portal, including alert style, Lock Screen previews, badges, and sounds.

8. Chat and Attachments

Silaty Portal provides a chat facility for communication between authorized school users and parents. Messages may contain text and permitted attachments such as images or documents.

Chat content and attachments are processed only to provide the communication service, maintain conversation history, deliver messages, and support the school's legitimate administrative purposes.

9. Password Reset and Account Security

Users may use the application's password reset or password change functionality. Authentication information is used only to verify the user's account and maintain secure access to the application.

On iOS, session and authentication tokens are stored using the iOS Keychain and the application's sandboxed storage, which are protected by the operating system and are not accessible to other applications. Where enabled, Face ID or Touch ID may be used to unlock the application; biometric data never leaves the device and is never accessible to the application or to us. Users should keep their login credentials confidential and should not share passwords with other persons.

10. Third-Party Services

The iOS application uses a limited number of third-party services that support application functionality, hosting, notifications, storage, security, or diagnostics.

Apple Push Notification service (APNs)

APNs is used by iOS to deliver notifications to the device. Apple processes the device token and notification routing information necessary to deliver notifications.

Firebase Cloud Messaging (FCM)

Where used, Firebase Cloud Messaging sends notifications to APNs for delivery to iOS devices. Firebase may process device and technical information, including the notification token, as necessary to provide the notification service.

More information about Google's privacy practices is available in Google's Privacy Policy .

Apple App Store and TestFlight

The application is distributed through the Apple App Store, and pre-release builds may be distributed through TestFlight. Apple may collect installation, update, and crash information independently of the application in accordance with its own policies, described in the Apple Privacy Policy .

11. App Store Privacy Label Summary

The following summary reflects the App Privacy details declared for this application on the App Store.

Data Type Collected Linked to User Used for Tracking
Contact info (name, email address) Yes Yes No
User content (messages, photos, documents) Yes Yes No
Identifiers (user ID, device token) Yes Yes No
Diagnostics (crash and performance data) Yes No No
Location, contacts, health, financial info No — —
Browsing history, search history, advertising data No — —

Data is used for app functionality and account management only. No data is used for third-party advertising or developer marketing, and no data is used to track users across apps or websites.

12. Data Sharing

We do not sell users' personal information. Information is shared only as necessary to operate the school communication service.

  • With the participating school and its authorized personnel
  • With intended parents or recipients when school content is published to them
  • With service providers that support application functionality, where necessary
  • With notification providers such as APNs and Firebase Cloud Messaging for notification delivery
  • When required by applicable law, regulation, legal process, or a valid governmental request

13. Data Security

We take reasonable technical and organizational measures to protect information processed through the application. Data transmitted between the application and supported servers uses secure communication over HTTPS/TLS, consistent with iOS App Transport Security requirements.

Application data stored on the device is kept in the iOS application sandbox, with credentials stored in the Keychain and protected by the device passcode and hardware encryption. Access to school information and communication features is restricted to authorized users based on the school's access controls. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Data Retention

Information is retained for as long as reasonably necessary to provide the school service, maintain communication records, meet school administrative requirements, resolve disputes, maintain security, or comply with applicable legal obligations.

The applicable school may determine retention requirements for school records and user accounts. Requests relating to school records or account deletion may need to be directed to the relevant school or authorized administrator.

15. User Rights and Choices

Depending on applicable law and the school's policies, users may have rights regarding their personal information, including requesting access, correction, or deletion of information.

  • Manage notifications in Settings → Notifications → Silaty Portal
  • Manage photo, camera, and other access in Settings → Silaty Portal
  • Control background activity in Settings → General → Background App Refresh
  • Offload or delete the application at any time from the Home Screen or Settings → General → iPhone Storage

For school-managed account information, users may need to contact their school administrator.

16. Account and Data Deletion

In accordance with App Store requirements, users who can create or hold an account in the application may request deletion of that account and its associated personal information.

Deletion can be requested from within the application where the option is available, by emailing info@orisonsoftware.com from the address registered with the school, or by contacting the school administrator. Because accounts are created and controlled by the participating school, deletion requests are verified with the school before being processed. Certain school records may be retained where required by the school's policies or by applicable law. Deleting the application removes locally stored data from the device but does not by itself delete a school-managed account.

17. Children's Privacy

Silaty Portal is intended for authorized school staff, administrators, and other authorized adult users. It is not part of the App Store Kids Category, is not directed to children, and is not intended to be used independently by children to create accounts.

School-related information concerning students may be processed as part of the school's communication and educational services. Such information is handled according to the school's policies and applicable privacy laws.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the application, our services, or applicable legal requirements. When material changes are made, the updated policy will be published on this page and the "Last Updated" date will be revised.

19. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your information, please contact: